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Recall · CPSC (US)

Bella Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.·Other·

Yes. Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.'s product was recalled on January 11, 2022 by CPSC (US). Reported hazard: Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor. What to do: Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

Data updated July 28, 2026 · Source: official CPSC (US) recall data, checked every 30 minutes

Bella Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

What was recalled

This recall involves Bella residential elevators manufactured from 2009 to 2021. Models include Symmetry IGD, Hydraulic, and Winding Drum Elevators. The Symmetry brand name is located on the elevators' controllers. The elevators are used in consumers' homes.

The hazard

CPSC (US) flagged this Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill. product for the following risk:

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

What to do

If you own a Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill. product, here is the remedy CPSC (US) lists:

Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

Original recall notice: CPSC (US) →

Common questions

Is the Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill. product recalled?

Yes. Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.'s product was recalled on January 11, 2022 by CPSC (US). Reported hazard: Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

What should I do if I have this product?

Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

Where can I read the official recall notice?

The original notice is published by CPSC (US) — linked directly from this page.

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