Recall · CPSC (US)
Cambridge Elevating Residential Elevators Recalled Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
Yes. Cambridge Elevating Inc., of Canada's product was recalled on September 29, 2022 by CPSC (US). Reported hazard: Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor. What to do: Consumers should keep unsupervised young children away from the recalled residential elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
Data updated November 9, 2026 · Source: official CPSC (US) recall data, checked daily

What was recalled
This recall involves Cambridge Elevating residential elevator models Elmira and Heritage. The Cambridge Elevating brand name is located on the controller. The elevators are used in consumers' homes.
The hazard
CPSC (US) flagged this Cambridge Elevating Inc., of Canada product for the following risk:
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.
What to do
If you own a Cambridge Elevating Inc., of Canada product, here is the remedy CPSC (US) lists:
Consumers should keep unsupervised young children away from the recalled residential elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
Original recall notice: CPSC (US) →
Common questions
Is the Cambridge Elevating Inc., of Canada product recalled?
Yes. Cambridge Elevating Inc., of Canada's product was recalled on September 29, 2022 by CPSC (US). Reported hazard: Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.
What should I do if I have this product?
Consumers should keep unsupervised young children away from the recalled residential elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
Where can I read the official recall notice?
The original notice is published by CPSC (US) — linked directly from this page.
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