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Recall · CPSC (US)

Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

Moen Incorporated, of North Olmsted, Ohio·Other·

Yes. Moen Incorporated, of North Olmsted, Ohio's product was recalled on April 13, 2023 by CPSC (US). Reported hazard: The lithium-ion battery back-up can overheat, posing a fire hazard. What to do: Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.

Data updated July 28, 2026 · Source: official CPSC (US) recall data, checked every 30 minutes

Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

What was recalled

This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.

The hazard

CPSC (US) flagged this Moen Incorporated, of North Olmsted, Ohio product for the following risk:

The lithium-ion battery back-up can overheat, posing a fire hazard.

What to do

If you own a Moen Incorporated, of North Olmsted, Ohio product, here is the remedy CPSC (US) lists:

Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.

Original recall notice: CPSC (US) →

Common questions

Is the Moen Incorporated, of North Olmsted, Ohio product recalled?

Yes. Moen Incorporated, of North Olmsted, Ohio's product was recalled on April 13, 2023 by CPSC (US). Reported hazard: The lithium-ion battery back-up can overheat, posing a fire hazard.

What should I do if I have this product?

Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.

Where can I read the official recall notice?

The original notice is published by CPSC (US) — linked directly from this page.

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