Recall · CPSC (US)
Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury
Yes. GuangZhou NOW Sports Gear Co. Ltd., of China's product was recalled on March 24, 2022 by CPSC (US). Reported hazard: The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury. What to do: Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
Data updated July 28, 2026 · Source: official CPSC (US) recall data, checked every 30 minutes
What was recalled
This recall involves the Ninebot Kids bike helmets. The helmets were sold in an orange/white exterior color and in size extra-small (XS), fitting head circumferences from about 19 ½ inches to 21½ inches. Ninebot is printed on the sides of the helmet. Model NB-410 is printed on a label on the inside of the helmet. The batch code and date can be found on a separate label on the inside of the helmet. Only helmets with batch code SN4500056024 and Date: August 2020 are included in this recall.
The hazard
CPSC (US) flagged this GuangZhou NOW Sports Gear Co. Ltd., of China product for the following risk:
The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
What to do
If you own a GuangZhou NOW Sports Gear Co. Ltd., of China product, here is the remedy CPSC (US) lists:
Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
Original recall notice: CPSC (US) →
Common questions
Is the GuangZhou NOW Sports Gear Co. Ltd., of China product recalled?
Yes. GuangZhou NOW Sports Gear Co. Ltd., of China's product was recalled on March 24, 2022 by CPSC (US). Reported hazard: The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
What should I do if I have this product?
Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
Where can I read the official recall notice?
The original notice is published by CPSC (US) — linked directly from this page.
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